Buyer's Representation

What You Need to Know

In March 2024, in response to a pending lawsuit judgment against them, the National Association of REALTORS® released a set of proposed policy and practice changes that will reframe the relationship between real estate professionals and buyers. To be clear, the industry’s fiduciary commitment to the best interests of clients hasn’t changed, but the way agents and buyer clients formalize professional relationships will.

Changes to the Homebuying Experience

As a homebuyer, this proposed settlement means there will be some changes to your real estate experience:

1. Required Buyer Agreements

Prior to this settlement proposal, it was acceptable (though not widely practiced) for buyer’s agents to forge relatively informal, unwritten agreements with their clients regarding service. Following these proposed changes, buyers must sign a service agreement with a real estate professional in order to be shown homes. 

2. Buyer’s Agent Compensation

Prior to the proposed changes in the settlement, buyer’s agents were compensated via a cooperation agreement with the seller and seller’s agent facilitated by the multiple listing service. While this sort of cooperation is still allowed, the MLS is no longer allowed to coordinate it. Buyer’s agents will now be responsible for negotiating their own compensation with clients. 

FAQ

As a homebuyer, these changes will require new, important conversations between you and your real estate professional. A buyer service agreement will formalize your agent’s fiduciary responsibility to you, further protecting your interests. It will allow the opportunity for real, transparent communication with your agent around compensation, offering you a clear understanding of the cost of services and how those services benefit you. 

These conversations will ultimately set buyers up for greater success in their transactions. More buyers will start the home search process with a clear understanding of their strategy, how their agent will support them, and what it will take to get to the closing table. 

Two major changes: First, compensation offers to buyer’s agents will no longer be displayed on the MLS, and the MLS won’t be allowed to facilitate commission cooperation between the buy and sell sides of transactions. Second, all buyers will be required to sign a buyer agreement with their agent outlining service terms, including commission requirements.

How Mary Ellen Works with Buyers

As my client, you can expect nothing but the highest level of service and counsel. Browse some of my client testimonials below and/or because my clients love to support me (lucky me!) and brag about their amazing experience purchasing a home with me, they are happy to communicate with you directly so you can hear first-hand. Just ask!     

I take my fiduciary commitment to you extremely seriously. What value or expertise do buyers benefit from when working with me? The list is endless but to highlight just a few: access to off market and coming soon listings, lender connections, market analysis, strategic offer writing, presentation and negotiating, risk management, contingency facilitation, repair negotiations, disclosure guidance, adhering to transactional deadlines, inspection and appraisal overview and guidance, negotiation, transaction coordination AND all the insights, industry know-how and knowledge that comes with my 25+ years of real estate experience, success and discipline.

Success Stories

1
Don and Gwen
(Buyer) "We have done business with Mary Ellen long enough to have garnished tremendous respect for her marketing skills and everything involved with closing a deal from beginning to end. Along the way, we have become close friends!"
2
Gus and Natalie
(Seller) "Mary Ellen goes above and beyond! She is well known in the industry and her rapport and reputation hold a great amount of weight. She has a competitive edge, and her passion for real estate is evident in every way. We could always rest assured knowing we had a relentless negotiator on our side."
3
Scott and Valerie
(Seller) "Mary Ellen Mancino was extremely helpful in the sale of our Alamo home. She was always responsive to our questions throughout the process and very proactive on any potential and real issues. I always felt that she had our best interests in mind and was not just focused on a quick sale."
4
Eugene and Crystal
(Buyer and Seller) "Mary Ellen was the consummate professional and our trusted guide through the sale of our home and the purchase of our new home. Her wealth of knowledge and personalized, dedicated support helped navigate us through complicated scenarios during both the selling and buying process. She thought about every detail with precision and care. We couldn't imagine the joy of our new home without her!"
5
Frank and Brenda
(Buyer and Seller) "We have bought and sold several times over the years, but our experience with Mary Ellen really stands out. She both sold us our new home and sold the home from which we moved all in short order. While all the aspects of the transactions were great, perhaps the most outstanding qualities of Mary Ellen’s professionalism that we found most important were her dedication and attention to detail so yes, that means everything was done extraordinarily well. Working with Mary Ellen means you can put 100% confidence in her, and worry about nothing."